Frequently Asked Questions
Everything you need to know about bringing Myza into your home.
What materials are used in Myza home products?
We prioritize premium, sustainable materials including 100% organic cotton, FSC-certified woods, and hypoallergenic textiles to ensure both comfort and durability.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Custom or oversized furniture pieces may require 2-4 weeks for specialized white-glove delivery.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for returns.
Do you offer international shipping?
Currently, Myza ships to the United States, Canada, and select European countries. Shipping rates and delivery timelines vary based on the destination and package weight.
How should I care for my Myza linens and textiles?
To maintain quality, we recommend machine washing in cold water on a gentle cycle and tumble drying on low. Avoid bleach and harsh chemicals to preserve fabric integrity.
Are your products covered by a warranty?
Yes, all Myza furniture items come with a 1-year limited warranty covering manufacturing defects. Please contact our support team with your order number to initiate a claim.